Study on CRM and its effect on consumer switching pattern in cellular telecom services in Kerala with special reference to BSNL
Material type:
TextPublication details: Thiruvananthapuram University of Kerala 2016Other classification: - X3(B7894):321-8N.212
| Item type | Current library | Home library | Collection | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|
PhD Thesis
|
Kerala University Library Reference | Kerala University Library | Thesis | X3(B7894):321-8N.212 (Browse shelf(Opens below)) | Not for loan | G40690 |
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