Employee experience : how to attract talent, retain top performers, and drive results / Tracy Maylett, EdD, and Matthew Wride, JD.

By:

Maylett, Tracy

Contributor(s):

Wride, Matthew

Material type: Text

TextPublication details: Wiley, 2017.Description: xvii, 219 pagesISBN:

9781119294184 (cloth)

Subject(s):

DDC classification:

658.314 MAY/E 23

Contents:

Introduction -- Great expectations -- You're digging in the wrong place -- The expectation gap -- Ask your doctor about expectation alignment dysfunction -- An intentional framework -- Three contracts -- The brand contract -- The transactional contract -- The psychological contract -- Trust -- Moments of truth -- Magic -- Building the extraordinary.

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Holdings
Item type	Current library	Home library	Call number	Status	Date due	Barcode
Book	Institute of Management General Stacks	Institute of Management	658.314 MAY/E (Browse shelf(Opens below))	Available		IMK15390

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Includes index.

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