Employee experience : how to attract talent, retain top performers, and drive results /
Maylett, Tracy,
Employee experience : how to attract talent, retain top performers, and drive results / Tracy Maylett, EdD, and Matthew Wride, JD. - Wiley, 2017. - xvii, 219 pages :
Includes index.
Introduction -- Great expectations -- You're digging in the wrong place -- The expectation gap -- Ask your doctor about expectation alignment dysfunction -- An intentional framework -- Three contracts -- The brand contract -- The transactional contract -- The psychological contract -- Trust -- Moments of truth -- Magic -- Building the extraordinary.
9781119294184 (cloth)
Employee motivation.
Employees
Job enrichment.
Corporate culture.
658.314 MAY/E
Employee experience : how to attract talent, retain top performers, and drive results / Tracy Maylett, EdD, and Matthew Wride, JD. - Wiley, 2017. - xvii, 219 pages :
Includes index.
Introduction -- Great expectations -- You're digging in the wrong place -- The expectation gap -- Ask your doctor about expectation alignment dysfunction -- An intentional framework -- Three contracts -- The brand contract -- The transactional contract -- The psychological contract -- Trust -- Moments of truth -- Magic -- Building the extraordinary.
9781119294184 (cloth)
Employee motivation.
Employees
Job enrichment.
Corporate culture.
658.314 MAY/E