Handbook of customer satisfaction and loyality management Hill, Nigel; Alexander, Jim

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Material type: Text

TextSeries: Publication details: Gower Publishing; Uk 2013Edition: 3 editionDescription: 273 pISBN:

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Holdings
Item type	Current library	Home library	Call number	Status	Date due	Barcode
Book	Institute of Management Processing Center	Institute of Management	R 658.81CRM HIL (Browse shelf(Opens below))	Available		IMK11781

Previous	No cover image available No cover image available	No cover image available No cover image available	No cover image available No cover image available	No cover image available No cover image available	No cover image available No cover image available	No cover image available No cover image available	No cover image available No cover image available	Next
Previous	R 658.81CRM BRO Customer relationship management: A strategic imperative in the world of e-business	R 658.81CRM FIN Implementing CRM: from technology to knowledge	R 658.81CRM GOP CRM in commercial banks inthe era of globalization	R 658.81CRM HIL Handbook of customer satisfaction and loyality management	R 658.81CRM MOR Connecting with your customers	R 658.81CRM PEE CRM : redefining customer relationship management	R 658.81CRM RIC Customer centric marketing : supporting sustainability in the digital age	Next

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