Handbook of customer satisfaction and loyality management
Hill, Nigel; Alexander, Jim
Handbook of customer satisfaction and loyality management Hill, Nigel; Alexander, Jim - 3 edition - Gower Publishing; Uk 2013 - 273 p - .
2995
Customer relations management-- CRM
R 658.81CRM HIL
Handbook of customer satisfaction and loyality management Hill, Nigel; Alexander, Jim - 3 edition - Gower Publishing; Uk 2013 - 273 p - .
2995
Customer relations management-- CRM
R 658.81CRM HIL