Customer relationship management : perspectives from the marketplace Knox, Simon et al

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Material type: Text

TextSeries: Publication details: Butterworth-Heinemann, Oxford 2008Edition: Description: 302 pISBN:

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Holdings
Item type	Current library	Home library	Call number	Status	Date due	Barcode
Book	Institute of Management Processing Center	Institute of Management	658.81CRM KNO (Browse shelf(Opens below))	Available		IMK07728

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Previous	658.81CRM JOS Case studies in customer relationship management	658.81CRM KAR Complete idiot's guide to great customer service	658.81CRM KIN Customer Relationship Management: Getting it right	658.81CRM KNO Customer relationship management : perspectives from the marketplace	658.81CRM KUM Customer relationship management : a databased approach	658.81CRM KUM Profitable customer engagement : concepts, metrics and strategies	658.81CRM LAW Customer relationship management	Next

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