Customer relationship management : perspectives from the marketplace
Knox, Simon et al
Customer relationship management : perspectives from the marketplace Knox, Simon et al - - Butterworth-Heinemann, Oxford 2008 - 302 p - .
9 450
Customer relations management-- CRM
658.81CRM KNO
Customer relationship management : perspectives from the marketplace Knox, Simon et al - - Butterworth-Heinemann, Oxford 2008 - 302 p - .
9 450
Customer relations management-- CRM
658.81CRM KNO