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Competing in a Service Economy: How to Create a Competitive Advantage Through Service Development and Innovation Gustafsson, Anders; Johnson, Michael D.

By: Material type: TextTextSeries: University of Michigan Business School Management SeriesPublication details: Jossey-Bass, San Francisco 2006Edition: Description: 190 pISBN:
  • 8126509384
Subject(s): DDC classification:
  • 658.402 GUS
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