Services Marketing: Integrating customer focus accross the firm Zeithaml, Valarie A; Bitner, Mary Jo
Material type: TextSeries: Publication details: Tata Mc Graw Hill: New Delhi 2003Edition: 3 editionDescription: 620 pISBN:- 70530424
- R 658.8S ZEI
Item type | Current library | Home library | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|
Book | Institute of Management Processing Center | Institute of Management | R 658.8S ZEI (Browse shelf(Opens below)) | Available | IMK04679 |
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Modern Book Centre WCD1361/03;28/10/03
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