Customer relationship management: A strategic imperative in the world of e-business Brown, Stanley A, Ed.

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Material type: Text

TextSeries: Publication details: John Wiley & Sons: New York 2000Edition: Description: 345 pISBN:

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Holdings
Item type	Current library	Home library	Call number	Status	Date due	Barcode
Book	Institute of Management Processing Center	Institute of Management	R 658.81CRM BRO (Browse shelf(Opens below))	Available		IMK04135

Previous	No cover image available No cover image available	No cover image available No cover image available	No cover image available No cover image available	No cover image available No cover image available	No cover image available No cover image available	No cover image available No cover image available	No cover image available No cover image available	Next
Previous	R 658.562Su SAH Supply chain management for global competitiveness	R 658.562Su SCH Topics in lean supply chain management	R 658.81CRM BLE Mass customization information systems in business	R 658.81CRM BRO Customer relationship management: A strategic imperative in the world of e-business	R 658.81CRM FIN Implementing CRM: from technology to knowledge	R 658.81CRM GOP CRM in commercial banks inthe era of globalization	R 658.81CRM HIL Handbook of customer satisfaction and loyality management	Next

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