Guide to TQM in service industries Kano, Noriaki, Ed.

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Material type: Text

TextSeries: Publication details: Asian Productivity Organization: Japan 1996Edition: Description: 284 pISBN:

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Item type	Current library	Home library	Call number	Status	Date due	Barcode
Book	Institute of Management Processing Center	Institute of Management	658.562 KAN (Browse shelf(Opens below))	Available		IMK02296

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Previous	658.562 JUR Quality planning and analysis: From product development through use	658.562 JUR Quality planning and analysis: From product development through use	658.562 JUR Juran on quality by design the new steps for planning quality into goods and services	658.562 KAN Guide to TQM in service industries	658.562 KAN 100 methods for total quality management	658.562 KES Total quality management	658.562 KNO Human resources management perspectives on TQM: Concepts and practices	Next

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