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Guide to TQM in service industries

Kano, Noriaki, Ed.

Guide to TQM in service industries Kano, Noriaki, Ed. - - Asian Productivity Organization: Japan 1996 - 284 p - .

ISBN: 9283311302

Subjects--Topical Terms:
Quality control management--Total quality management

Dewey Class. No.: 658.562 KAN

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