One to One Manager: Real-world lessons in Customer Relationship Managment (Record no. 571154)

MARC details
000 -LEADER
fixed length control field 00496nam a2200181 4500
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 038550229X
Terms of availability 471
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.81CRM PEP
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Peppers, Don; Rogers, Martha
245 ## - TITLE STATEMENT
Title One to One Manager: Real-world lessons in Customer Relationship Managment
Statement of responsibility, etc. Peppers, Don; Rogers, Martha
250 ## - EDITION STATEMENT
Edition statement
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Doubleday & Co., New York
Date of publication, distribution, etc. 2002
300 ## - PHYSICAL DESCRIPTION
Extent 268 p
490 ## - SERIES STATEMENT
Series statement
500 ## - GENERAL NOTE
General note
590 ## - LOCAL NOTE (RLIN)
Local note
Provenance (VM) [OBSOLETE]
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer relations management-- CRM
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Book
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Shelving location Date acquired Cost, normal purchase price Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type
        Institute of Management Institute of Management Processing Center 07/01/2022 471.00   658.81CRM PEP IMK06274 25/10/2019 25/10/2019 Book