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One to One Manager: Real-world lessons in Customer Relationship Managment

Peppers, Don; Rogers, Martha

One to One Manager: Real-world lessons in Customer Relationship Managment Peppers, Don; Rogers, Martha - - Doubleday & Co., New York 2002 - 268 p - .

ISBN: 038550229X 471

Subjects--Topical Terms:
Customer relations management-- CRM

Dewey Class. No.: 658.81CRM PEP

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