Customer satisfaction: Practical tools for building important relationships (Record no. 569736)

MARC details
000 -LEADER
fixed length control field 00495nam a2200181 4500
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 8176495441
Terms of availability 99
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.81CRM SCO
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Scott, Dru
245 ## - TITLE STATEMENT
Title Customer satisfaction: Practical tools for building important relationships
Statement of responsibility, etc. Scott, Dru
250 ## - EDITION STATEMENT
Edition statement
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Viva Books Pvt. Ltd., New Delhi
Date of publication, distribution, etc. 2004
300 ## - PHYSICAL DESCRIPTION
Extent 118 p
490 ## - SERIES STATEMENT
Series statement Viva Crisp Fifty-Minute Book
500 ## - GENERAL NOTE
General note
590 ## - LOCAL NOTE (RLIN)
Local note
Provenance (VM) [OBSOLETE]
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer relations management-- CRM
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Book
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Shelving location Date acquired Cost, normal purchase price Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type
        Institute of Management Institute of Management Processing Center 07/01/2022 99.00   658.81CRM SCO IMK04856 25/10/2019 25/10/2019 Book