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Customer satisfaction: Practical tools for building important relationships

Scott, Dru

Customer satisfaction: Practical tools for building important relationships Scott, Dru - - Viva Books Pvt. Ltd., New Delhi 2004 - 118 p - Viva Crisp Fifty-Minute Book .

ISBN: 8176495441 99

Subjects--Topical Terms:
Customer relations management-- CRM

Dewey Class. No.: 658.81CRM SCO

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