Service chain management : (Record no. 330376)
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000 -LEADER | |
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fixed length control field | 00565cam a22001574a 4500 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 9783540755036 (hardcover : alk. paper) |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 9783540755043 (ebook) |
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 658 |
Item number | SER |
245 00 - TITLE STATEMENT | |
Title | Service chain management : |
Remainder of title | technology innovation for the service business / |
Statement of responsibility, etc. | [edited by] Christos Voudouris ... [et al.]. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
Place of publication, distribution, etc. | Berlin : |
Name of publisher, distributor, etc. | Springer, |
Date of publication, distribution, etc. | c2008. |
300 ## - PHYSICAL DESCRIPTION | |
Extent | xviii, 308 p. : |
Other physical details | ill. ; |
504 ## - BIBLIOGRAPHY, ETC. NOTE | |
Bibliography, etc. note | Includes bibliographical references (p. 287-302) and index. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name entry element | Customer services |
700 1# - ADDED ENTRY--PERSONAL NAME | |
Personal name | Voudouris, Christos. |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Koha item type | Book |
Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
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Dept. of Futures Studies | Dept. of Futures Studies | Processing Center | 05/12/2019 | 658 SER | DFS3971 | 05/12/2019 | 05/12/2019 | Book |