Quality Without Tears: The Art of Hassle-Free Management (Record no. 294433)
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000 -LEADER | |
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fixed length control field | 00992nam a2200145Ia 4500 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 9780070145115 |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 658.562 CRO-Q |
100 ## - MAIN ENTRY--PERSONAL NAME | |
Personal name | Philip B. Crosby |
245 ## - TITLE STATEMENT | |
Title | Quality Without Tears: The Art of Hassle-Free Management |
260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
Place of publication, distribution, etc. | New York |
Name of publisher, distributor, etc. | McGraw-Hill |
Date of publication, distribution, etc. | 1984 |
300 ## - PHYSICAL DESCRIPTION | |
Extent | xv,205p. |
505 ## - FORMATTED CONTENTS NOTE | |
Formatted contents note | The profile of a problem organization; the quality vaccine; demotivation; quality control; determination; the first absolute - the definition of quality is; conformance to requirements; the second absolute - the system of quality is prevention; the third absolute - the performance standard is zero; the fourth absolute - the measurement of quality is the price of nonconformance; education; implementation; team actions; team executions; the saving of Emory Spellman; the dehassling of light blue; some success stories; mixing the vaccine serum; how come very little ever improves by itself?; guidelines for browsers. |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name entry element | Quality assurance. |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Koha item type | Book |
Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
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Dept. of Computational Biology and Bioinformatics | Dept. of Computational Biology and Bioinformatics | Processing Center | 01/09/2015 | 658.562 CRO-Q | DCB1051 | 01/09/2015 | 19/07/2019 | Book |