One to one manager: Real world lessons in customer relationship management (Record no. 281344)

MARC details
000 -LEADER
fixed length control field 00460nam a2200145 4500
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number R 658.812 PEP-O
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Peppers, Don and Rogers, Martha
245 ## - TITLE STATEMENT
Title One to one manager: Real world lessons in customer relationship management
Statement of responsibility, etc. Peppers, Don and Rogers, Martha
250 ## - EDITION STATEMENT
Edition statement
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Currency & Doubleday, New York
Date of publication, distribution, etc. 1999
300 ## - PHYSICAL DESCRIPTION
Extent 268 p
490 ## - SERIES STATEMENT
Series statement
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer relationship management--Sales Management
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Book
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type
        Dept. of Commerce Dept. of Commerce Processing Center 04/01/2022   R 658.812 PEP-O COM03805 24/10/2019 24/10/2019 Book