Services Marketing
Rao, Rama Mohana K
Services Marketing - 2 ed. - NewDelhi : PHI Learning Ltd, 2009 - 358p.
India and Service Sector-- Service Demand Management-- Service quality management-- CRM-- India and marketing
658.809 / RAO-S
Services Marketing - 2 ed. - NewDelhi : PHI Learning Ltd, 2009 - 358p.
India and Service Sector-- Service Demand Management-- Service quality management-- CRM-- India and marketing
658.809 / RAO-S