Quality: Sustaining customer service
Taylor, Lynda King
Quality: Sustaining customer service Taylor, Lynda King - - Century Business: London 1993 - 270 p - .
712655190 P9
Quality control management--Total quality management
658.562 TAY
Quality: Sustaining customer service Taylor, Lynda King - - Century Business: London 1993 - 270 p - .
712655190 P9
Quality control management--Total quality management
658.562 TAY