00322nam a2200085   450000500170000008400420001710000180005924501020007726000570017920260120141948.0  2Colon ClassificationaX5-62:3210g89Q8  aGANESH B NAIR  aImpact of service quality on customer satisfaction and loyalty : A study based on banking sector,  aAllapuzha,bDept of Commerce, SD College, UOK,c2025