000 00320nam a22001217a 4500
082 _a658.812
_bGAN/P
100 _aGannon,Thomas A,ed.
245 _aProduct Service Management/
_cedited by Thomas A Gannon
260 _aBombay :
_bTaraporevala,
_c1977.
300 _a169p.
650 _aCustomer services.
942 _cBK
999 _c654040
_d654040