000 00922nam a22001455i 4500
020 _a9789354790065
082 _a658.4
_bSAR
100 1 _aSarkar, Debashis
245 1 0 _aLittle big things in operational excellence /
_cDebashis Sarkar.
260 _aNew Delhi:
_bSAGE,
_c2021.
300 _a304 pages
520 _a"Operational excellence is an attainable destination. In the post-COVID world, operational excellence has taken center stage as business organizations try to manage costs and adapt to changing needs of the customers. The book is a guide for organizations looking to transform through strategy, culture and the application of operational excellence methodologies. It lays down a step-by-step approach of designing a process and discusses critical dimensions that include processes, data, automation, change management and culture"--
650 _aPersonality and managerial performance
_aOPEX
942 _cBK
999 _c636233
_d636233