| 000 | 00378nam a22001457a 4500 | ||
|---|---|---|---|
| 020 | _a9780538476454 | ||
| 082 |
_2 23 _a658.8 BAT.S |
||
| 100 | _aBateson, John E. G. | ||
| 245 |
_aServices marketing/ _cJohn E.G.Bateson;K.Douglas Hoffman. |
||
| 250 | _a4th Edition. | ||
| 260 |
_bSouth-Western, _c2008 |
||
| 300 | _axvii;468p.: | ||
| 700 | _aDouglas Hoffman,K.. | ||
| 942 | _cBK | ||
| 999 |
_c620212 _d620212 |
||