000			00433nam a22001817a 4500
020			_a9788131754474
082			_a658.8 _bVER/S
100			_aVerma Harsh V
245			_aServices Marketing: text and cases
250			_a2nd ed.
260			_aNoida _bPearson _c2012
300			_axii, 660p.
500			_aIncludes index
650			_aMarketing Management
650			_aService Marketing
650			_aManagement
942			_cBK
999			_c616286 _d616286