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| 008 | 200324s9999 xx 000 0 und d | ||
| 082 |
_a658.8 _bGIY.U |
||
| 100 | _aGlynn,William | ||
| 245 | 0 | _aUnderstanding services management | |
| 260 | _bPHI learning, | ||
| 300 | _a485p. | ||
| 650 | _amarketing service | ||
| 700 | _aBarnes,James G ed. | ||
| 942 | _cBK | ||
| 999 |
_c607589 _d607589 |
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