000 00364nam a2200145Ia 4500
008 200324s9999 xx 000 0 und d
082 _a658.4032
_bPUT.C
100 _aPutler, Daniel S
245 0 _aCustomer and business analytics
260 _bCRC press,
_c2012
300 _a289p.
650 _aBusiness marketing
700 _aRobert E Krider
942 _cBK
999 _c607552
_d607552