| 000 | 00497nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 200324s9999 xx 000 0 und d | ||
| 082 |
_a658.809 _bNAR-S |
||
| 100 | _aNargundkar, Rajendra | ||
| 245 | 0 | _aServices Marketing: Text and Cases | |
| 250 | _a2 ed. | ||
| 260 |
_aNewDelhi : _bTATA McGraw-Hill Publishing Company Ltd., _c2008 |
||
| 300 | _a451p. | ||
| 650 | _aIndia and Service Sector-- Service Demand Management-- Service quality management-- CRM-- India and marketing | ||
| 942 | _cBK | ||
| 999 |
_c604253 _d604253 |
||