| 000 | 00407nam a2200145 4500 | ||
|---|---|---|---|
| 082 | _a350.001 SHA-I | ||
| 100 | _aSharma, Arvind K; Indu Sharma | ||
| 245 | _aInducing client-focus in bureaucracy: The citizens charters in India | ||
| 250 | _a | ||
| 260 |
_aNew Delhi _bKanishka Publishers Distributers _c2002 |
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| 300 | _a | ||
| 490 | _a | ||
| 650 | _aBureaucracy-- Public Administration | ||
| 942 | _cBK | ||
| 999 |
_c599292 _d599292 |
||