| 000 | 00396nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 210228s9999 xx 000 0 und d | ||
| 020 | _a9789386873309 | ||
| 080 |
_a659 _bJOH |
||
| 100 | _ajohnston,Robert | ||
| 245 | 0 | _aService operations management:improving service delivery | |
| 250 | _a4 | ||
| 260 |
_aNoida _bPearson India Education |
||
| 260 | _c2018 | ||
| 300 | _a462p | ||
| 942 | _cBK | ||
| 999 |
_c581708 _d581708 |
||