000 | 00394nam a22001457a 4500 | ||
---|---|---|---|
020 | _a9788131732250 | ||
082 |
_a658.8S _bRAO |
||
100 | _a Rao, K. Rama Mohana | ||
245 |
_aServices marketing/ _cK. Rama Mohana Rao. |
||
250 | _a2nd edition. | ||
260 |
_aNew Delhi: _bPearson education, _c2011. |
||
300 | _a546 pages. | ||
650 |
_aServices marketing _aQuality management |
||
942 | _cBK | ||
999 |
_c581163 _d581163 |