| 000 | 00493nam a22001577a 4500 | ||
|---|---|---|---|
| 020 | _a9789339204471 | ||
| 082 |
_a658SE _bFIT |
||
| 100 | _aFitzsimmons, James A. | ||
| 245 |
_aService management: _boperations, strategy, information technology/ _cJames A. Fitzsimmons and Mona J. Fitzsimmons. |
||
| 250 | _a7th edition. | ||
| 260 |
_aChennai: _bMGraw Hill Education (India), _c2014. |
||
| 300 | _a541 pages. | ||
| 650 | _aService management | ||
| 700 | _a Fitzsimmons, Mona J. | ||
| 942 | _cBK | ||
| 999 |
_c581151 _d581151 |
||