000			00514cam a2200181 i 4500
999			_c580429 _d580429
020			_a9789385985188 (pbk. : alk. paper)
082	0	0	_aS 658.812 _bNIY
100	1		_aNiyogi, Shil
245	1	0	_aLean customer engagement / _cShil Niyogi.
260			_aNew Delhi : _bSage , _c2016.
300			_axx,179 pages : _billustrations ;
504			_aIncludes bibliographical references and index.
650		0	_aCustomer relations.
650		0	_aNew products.
650		0	_aSales.
650		0	_aMarketing.
942			_cBK