000 00345nam a22001217a 4500
999 _c580393
_d580393
020 _a9789351119678
082 _a338.4791HM
_bAHU
100 _a Ahuja, Ravindra
245 _aService quality management in hospitality and tourism /
_cRavindra Ahuja
260 _aNew Delhi :
_bRandom Publications ,
_c2016.
300 _a310 pages;
942 _cBK