| 000 | 00496nam a2200181 4500 | ||
|---|---|---|---|
| 020 |
_a _cGB.48.99 |
||
| 082 | _a658.81CRM WEI | ||
| 100 | _aWeinstein, Art | ||
| 245 |
_aSuperior customer value: strategies for winning and retaining customers _cWeinstein, Art |
||
| 250 | _a3 edition | ||
| 260 |
_aCRC Press _c2012 |
||
| 300 | _a301 p | ||
| 490 | _a | ||
| 500 | _a | ||
| 590 |
_aSouthern Book Star _bSBS-T/313 dtd 05/12/2015 |
||
| 650 | _aCustomer relations management-- CRM | ||
| 942 | _cBK | ||
| 999 |
_c579887 _d579887 |
||