| 000 | 00444nam a2200181 4500 | ||
|---|---|---|---|
| 020 |
_a _c550 |
||
| 082 | _a658.8S GUR | ||
| 100 | _aGureja, Gopal K | ||
| 245 |
_aOrganisational schizophrenia : impact on customer service quality _cGureja, Gopal K |
||
| 250 | _a | ||
| 260 |
_aSage Publication, New Delhi _c2013 |
||
| 300 | _a346 p | ||
| 490 | _a | ||
| 500 | _a | ||
| 590 |
_aDreamtech _bD |
||
| 650 | _aServices marketing | ||
| 942 | _cBK | ||
| 999 |
_c578972 _d578972 |
||