000 00580nam a2200181 4500
020 _a
_c
082 _a658.8S MAR
100 _aWatkins, Charley
245 _aMarketing , sales and customer services : understanding the theory and practice of selling through services
_cWatkins, Charley
250 _a
260 _aAITBS Publishers & Distributors, New Delhi
_c2002
300 _a347 p
490 _a
500 _aDonated by Dr. K S Chandrasekar, Director, School of Business Management and Legal Studies
590 _a
_b
650 _aServices marketing
942 _cBK
999 _c578922
_d578922