000 | 00580nam a2200181 4500 | ||
---|---|---|---|
020 |
_a _c |
||
082 | _a658.8S MAR | ||
100 | _aWatkins, Charley | ||
245 |
_aMarketing , sales and customer services : understanding the theory and practice of selling through services _cWatkins, Charley |
||
250 | _a | ||
260 |
_aAITBS Publishers & Distributors, New Delhi _c2002 |
||
300 | _a347 p | ||
490 | _a | ||
500 | _aDonated by Dr. K S Chandrasekar, Director, School of Business Management and Legal Studies | ||
590 |
_a _b |
||
650 | _aServices marketing | ||
942 | _cBK | ||
999 |
_c578922 _d578922 |