000 00550nam a2200181 4500
020 _a
_c4000
082 _aR 658.8 JOS.2
100 _aJoshi, D R; Singh, Y; Gupta, A
245 _aEncyclopaedia of marketing management Vol. 2. Case studies in customer relationship management
_cJoshi, D R; Singh, Y; Gupta, A
250 _a
260 _aCyber Tech Publications, New Delhi
_c2014
300 _a264 p
490 _a
500 _a
590 _aA & A Book House
_bAABH- 040 dtd 23/07/2014
650 _aMarketing management
942 _cBK
999 _c578776
_d578776