| 000 | 00527nam a2200181 4500 | ||
|---|---|---|---|
| 020 |
_a _c250 |
||
| 082 | _aS 658.81CRM GOS | ||
| 100 | _aGosney, John W; Boehm, Thomas P | ||
| 245 |
_aCustomer relationship management essentials _cGosney, John W; Boehm, Thomas P |
||
| 250 | _a | ||
| 260 |
_aPHI Learning _c2011 |
||
| 300 | _a234 p | ||
| 490 | _a | ||
| 500 | _aSC DEVELOPMENT FUND 2013-2014 | ||
| 590 |
_aMODERN BOOK CENTRRE _bMBC-2581/13 dtd 25/03/2014 |
||
| 650 | _aCustomer relations management-- CRM | ||
| 942 | _cBK | ||
| 999 |
_c578462 _d578462 |
||