| 000 | 00524nam a2200181 4500 | ||
|---|---|---|---|
| 020 |
_a _c525 |
||
| 082 | _a658.81CRM GRE | ||
| 100 | _aGreenberg, Paul | ||
| 245 |
_aCRM at the speed of light : fouth edition ; Social crm strategies, tools and techniques for engaging your customers _cGreenberg, Paul |
||
| 250 | _a4 edition | ||
| 260 |
_aTata Mc Graw Hill: New Delhi _c2010 |
||
| 300 | _a662 p | ||
| 490 | _a | ||
| 500 | _a | ||
| 590 |
_aDreamtech _bD |
||
| 650 | _aCustomer relations management-- CRM | ||
| 942 | _cBK | ||
| 999 |
_c577705 _d577705 |
||