| 000 | 00473nam a2200181 4500 | ||
|---|---|---|---|
| 020 |
_a _c325 |
||
| 082 | _a658.81CRM RAS | ||
| 100 | _aRastogi, Ekta | ||
| 245 |
_aCustomer relationship management : text and cases _cRastogi, Ekta |
||
| 250 | _a | ||
| 260 |
_aExcel Books, New Delhi _c2011 |
||
| 300 | _a373 p | ||
| 490 | _a | ||
| 500 | _a | ||
| 590 |
_aModern Book Centre _bMBC-0131/13 dtd 02/05/2013 |
||
| 650 | _aCustomer relations management-- CRM | ||
| 942 | _cBK | ||
| 999 |
_c577265 _d577265 |
||