| 000 | 00502nam a2200181 4500 | ||
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| 020 |
_a _c250 |
||
| 082 | _a658.81CRM SHA | ||
| 100 | _aShanmugasundram, S | ||
| 245 |
_aCustomer relationship management: : modern trends and perspectives _cShanmugasundram, S |
||
| 250 | _a | ||
| 260 |
_aPHI learning Private Ltd _c2010 |
||
| 300 | _a276 p | ||
| 490 | _a | ||
| 500 | _a | ||
| 590 |
_aModern Book centre _bMBC-0133/13 dtd 02/05/2013 |
||
| 650 | _aCustomer relations management-- CRM | ||
| 942 | _cBK | ||
| 999 |
_c577176 _d577176 |
||