000 | 00541nam a2200181 4500 | ||
---|---|---|---|
020 |
_a _c199 |
||
082 | _a658.08 BLA | ||
100 | _aBlanchard, Ken; Ballard, Jim: Finch, Fred | ||
245 |
_aCustomer mania : it's never too late to build a customer focused company _cBlanchard, Ken; Ballard, Jim: Finch, Fred |
||
250 | _a | ||
260 |
_aHarper Collins Publishers India _c2010 |
||
300 | _a195 p | ||
490 | _a | ||
500 | _a | ||
590 |
_aModern Book Centre _bMBC-0133/13 dtd 02/05/2013 |
||
650 | _aGeneral management | ||
942 | _cBK | ||
999 |
_c577132 _d577132 |