000 00541nam a2200181 4500
020 _a
_c199
082 _a658.08 BLA
100 _aBlanchard, Ken; Ballard, Jim: Finch, Fred
245 _aCustomer mania : it's never too late to build a customer focused company
_cBlanchard, Ken; Ballard, Jim: Finch, Fred
250 _a
260 _aHarper Collins Publishers India
_c2010
300 _a195 p
490 _a
500 _a
590 _aModern Book Centre
_bMBC-0133/13 dtd 02/05/2013
650 _aGeneral management
942 _cBK
999 _c577132
_d577132