| 000 | 00541nam a2200181 4500 | ||
|---|---|---|---|
| 020 |
_a _c199 |
||
| 082 | _a658.08 BLA | ||
| 100 | _aBlanchard, Ken; Ballard, Jim: Finch, Fred | ||
| 245 |
_aCustomer mania : it's never too late to build a customer focused company _cBlanchard, Ken; Ballard, Jim: Finch, Fred |
||
| 250 | _a | ||
| 260 |
_aHarper Collins Publishers India _c2010 |
||
| 300 | _a195 p | ||
| 490 | _a | ||
| 500 | _a | ||
| 590 |
_aModern Book Centre _bMBC-0133/13 dtd 02/05/2013 |
||
| 650 | _aGeneral management | ||
| 942 | _cBK | ||
| 999 |
_c577132 _d577132 |
||