| 000 | 00479nam a2200181 4500 | ||
|---|---|---|---|
| 020 |
_a _c250 |
||
| 082 | _a658.81CRM GOS | ||
| 100 | _aGosney, John W; Boehm, Thomas P | ||
| 245 |
_aCustomer relationship management essentials _cGosney, John W; Boehm, Thomas P |
||
| 250 | _a3 edition | ||
| 260 |
_aGalgotia Pub: New Delhi _c2010 |
||
| 300 | _a234 p | ||
| 490 | _a | ||
| 500 | _a | ||
| 590 |
_aDreamtech _bD |
||
| 650 | _aCustomer relations management-- CRM | ||
| 942 | _cBK | ||
| 999 |
_c577063 _d577063 |
||