| 000 | 00534nam a2200181 4500 | ||
|---|---|---|---|
| 020 |
_a70530424 _c525 |
||
| 082 | _aS 658.8S ZEI | ||
| 100 | _aZeithaml, Valarie A; Bitner, Mary Jo | ||
| 245 |
_aServices Marketing: Integrating customer focus accross the firm _cZeithaml, Valarie A; Bitner, Mary Jo |
||
| 250 | _a5 edition | ||
| 260 |
_aTata Mc Graw Hill: New Delhi _c2011 |
||
| 300 | _a763 p | ||
| 490 | _a | ||
| 500 | _aSC DEVELOPMENT FUND 2012-2013 | ||
| 590 |
_aDreamtech _bD |
||
| 650 | _aServices marketing | ||
| 942 | _cBK | ||
| 999 |
_c576625 _d576625 |
||