000 00499nam a2200181 4500
020 _a
_c395
082 _a658.08 NAY
100 _aNayar, Vineet
245 _aEmployees first, customers second : turning conventional management upside down
_cNayar, Vineet
250 _a
260 _aHarvard Business School Press: Boston
_c2011
300 _a198 p
490 _a
500 _a
590 _aModern Book Centre
_bMBC-1546/12 dtd 31/12/2012
650 _aGeneral management
942 _cBK
999 _c576386
_d576386