000 | 00499nam a2200181 4500 | ||
---|---|---|---|
020 |
_a _c395 |
||
082 | _a658.08 NAY | ||
100 | _aNayar, Vineet | ||
245 |
_aEmployees first, customers second : turning conventional management upside down _cNayar, Vineet |
||
250 | _a | ||
260 |
_aHarvard Business School Press: Boston _c2011 |
||
300 | _a198 p | ||
490 | _a | ||
500 | _a | ||
590 |
_aModern Book Centre _bMBC-1546/12 dtd 31/12/2012 |
||
650 | _aGeneral management | ||
942 | _cBK | ||
999 |
_c576386 _d576386 |