| 000 | 00463nam a2200181 4500 | ||
|---|---|---|---|
| 020 |
_a9 _c700 |
||
| 082 | _a658.81CRM PAT | ||
| 100 | _aPatel, B K | ||
| 245 |
_aFundamentals of customer focused management _cPatel, B K |
||
| 250 | _a | ||
| 260 |
_aSwastik Publications, Delhi _c2010 |
||
| 300 | _a256 p | ||
| 490 | _a | ||
| 500 | _a | ||
| 590 |
_aA & A Book House _bAABH-016 dtd 11-05-2010 |
||
| 650 | _aCustomer relations management-- CRM | ||
| 942 | _cBK | ||
| 999 |
_c575751 _d575751 |
||