| 000 | 00497nam a2200181 4500 | ||
|---|---|---|---|
| 020 |
_a _c$165 |
||
| 082 | _aR 658.81CRM BLE | ||
| 100 | _aBlecker,Thorsten; Friedrich, Gerhard | ||
| 245 |
_aMass customization information systems in business _cBlecker,Thorsten; Friedrich, Gerhard |
||
| 250 | _a | ||
| 260 |
_aInformation Science Reference _c2007 |
||
| 300 | _a313 p | ||
| 490 | _a | ||
| 500 | _a | ||
| 590 |
_aDreamtech _bD |
||
| 650 | _aCustomer relations management-- CRM | ||
| 942 | _cBK | ||
| 999 |
_c574326 _d574326 |
||