000 | 00451nam a2200181 4500 | ||
---|---|---|---|
020 |
_a _c325 |
||
082 | _a658.8S HOF | ||
100 | _aHoffman, K Douglas; Bateson, John E G | ||
245 |
_aMarketing of services _cHoffman, K Douglas; Bateson, John E G |
||
250 | _a | ||
260 |
_aCourse Technology Cengage Learning _c2006 |
||
300 | _a425 p | ||
490 | _a | ||
500 | _a | ||
590 |
_aDreamtech _bD |
||
650 | _aServices marketing | ||
942 | _cBK | ||
999 |
_c574153 _d574153 |