000 00451nam a2200181 4500
020 _a
_c325
082 _a658.8S HOF
100 _aHoffman, K Douglas; Bateson, John E G
245 _aMarketing of services
_cHoffman, K Douglas; Bateson, John E G
250 _a
260 _aCourse Technology Cengage Learning
_c2006
300 _a425 p
490 _a
500 _a
590 _aDreamtech
_bD
650 _aServices marketing
942 _cBK
999 _c574153
_d574153